Refund Policy

Effective date: May 12, 2026

1. Free Trial

All new SeoDek accounts come with a 3 day free trial. During this period you can explore the full capabilities of the platform at no cost. No credit card is required to start your trial, and you will not be charged anything during this period. If you decide SeoDek is not for you, simply let your trial expire and no charges will apply.

2. Paid Plans

SeoDek offers Pro, Agency, and Enterprise subscription plans. You can choose to be billed monthly or annually depending on what works best for you. Annual plans offer a discount compared to month to month billing. All payments are processed securely through Stripe.

3. Cancellation Policy

You can cancel your subscription at any time from your account settings. When you cancel:

• Your subscription remains active until the end of your current billing period
• You will continue to have full access to all features until your billing period ends
• No further charges will be made after cancellation
• Your data will be retained for 30 days after your subscription ends, giving you time to reactivate or export your data

4. Refund Eligibility

We evaluate refund requests on a case by case basis under the following guidelines:

• First payment refunds: If you request a refund within 7 days of your first payment, we will review your request and issue a refund if appropriate. These requests are handled individually based on the circumstances.
• No partial month refunds: We do not offer refunds for partial months of service. If you cancel mid cycle, your access continues through the end of the billing period you have already paid for.
• Annual plan refunds: If you are on an annual plan and wish to cancel, please contact us within 7 days of your initial payment to discuss your options.

5. How to Request a Refund

To request a refund, please email us at support@seodek.com with the following information:

• Your account email address
• The date of the charge you are requesting a refund for
• The reason for your refund request

Our support team will review your request and respond within 2 business days. If your refund is approved, the amount will be returned to your original payment method within 5 to 10 business days depending on your bank or card issuer.

6. Billing Disputes

If you notice an unexpected charge on your account, please contact us at support@seodek.com before filing a dispute with your bank. We are happy to work with you to resolve any billing questions quickly. Filing a chargeback without contacting us first may result in the suspension of your account.

7. Contact Us

If you have any questions about our refund policy or need help with billing, please reach out:

• Email: support@seodek.com
• Contact form: seodek.com/contact